Online Store Policies

Shipping & Pickup

Shipping Policy: Fast and reliable shipping within 1-2 business days. Domestic orders typically arrive in 3-5 business days. Expedited options are available.

International Shipping: International customers are responsible for all taxes, duties, and fees. Shipping times vary. We reserve the right to cancel transactions based on location and item type at our sole discretion.

Local Pickup Information: Schedule a pickup after payment through our online store. Pickup Address: Charleston Executive Offices, 1156 Bowman Rd., 2nd Floor, Suite 200, Mount Pleasant, SC 29464.

Returns & Authenticity

Return Policy: 30-day return policy. Items must be in original condition. Customers cover return shipping unless the item is determined to be not as described. Refunds are processed within 5-7 business days.

Authenticity Guarantee: At DJR Authentication, every item is carefully examined by expert David J. Rose II or trusted third-party authenticators like PSA, JSA, Beckett, Tristar, Steiner, and Fanatics. Rest assured, your item is genuine and backed by professional expertise. We ensure the authenticity of all our quality memorabilia, giving you complete peace of mind. Trust us for accurate appraisals and expert authentication. All items are guaranteed authentic with detailed documentation and certificates of authenticity. See the listing for the type of accompanying documentation.

Payments & Privacy

Payment Methods: We accept all major credit cards, including Apple Pay, PayPal, and Klarna (buy now, pay later). Payments must be completed before scheduling in-office pickups. We do not store payment information.

Privacy Policy: We collect personal information to process orders and improve our services. We do not sell or share information with third parties. Security measures are in place to protect data.

Terms & Conditions

Terms of Service: By using our website, you agree to comply with our terms. We may modify the terms at any time. These terms are governed by the laws of South Carolina.

Liability Limitations: We are not liable for shipping delays, loss, or damage during transit. Insurance covers such instances. Item descriptions aim to be accurate but are not guaranteed.

Dispute Resolution: We strive to resolve any issues within a reasonable time frame. Unresolved disputes will be resolved through binding arbitration in Mount Pleasant, SC. Customers agree to submit to the exclusive jurisdiction of the courts in Mount Pleasant, SC.