1. How do I schedule an in-office or in-home appointment?

You can schedule an in-office appointment using our online scheduler above. To request an in-home visit, select the "In-Home Appointment Request" option within the scheduler, and we’ll provide a custom quote after reviewing your request.

2. What items are eligible for appraisal and authentication?

We handle a wide range of items, including jewelry, antiques, collectibles, art, coins, sports memorabilia, autographs, and other personal property.

3. What is included in the in-office session?

Each session includes an initial assessment, tailored recommendations, cataloging, photography, research, and report preparation as needed—ideal for insurance, estate planning, asset division, resale, donations, and more.

4. What should I expect during the appointment?

You'll have a brief consultation to determine your specific needs, followed by item cataloging and photography of items being appraised and/or authenticated. Bring any relevant documents or additional items for review. The duration depends on the number and complexity of items.

5. How is the cost determined?

Costs are based on the time required for evaluation, research, analysis, and report preparation. Complex or high-value items may require additional time.

6. What is the process for in-home services?

Request an in-home service using our online scheduler above, and we’ll provide a custom quote based on location and scope after reviewing your request.

7. What should I bring to my in-office appointment?

Please bring relevant documents and arrive 10 minutes early to ensure a smooth session.

8. Will I need to leave my items with the appraiser?

Most requests are completed during the appointment or the same day. However, complex items may need to be retained for further analysis.

9. What documentation will I receive?

You'll receive a detailed report with a photo, description, appraised value, and/or authenticity opinion. This documentation is suitable for insurance, estate planning, asset division, resale, donations, and more. View Appraisal Report Example

10. What payment options are available?

We accept cash, check, card, and PayPal for in-person services. For online services, we accept card payments, PayPal, and other payment processors.

11. How long does the process take?

Most reports are completed within 24 hours, but complex items may take longer.

12. Can I combine different services in one appointment?

Yes, you can combine appraisal, authentication, and consultation services. Let us know your needs when scheduling to allow adequate time.

13. What is the service area for in-home requests?

We primarily serve clients within 30 miles of Mt. Pleasant, SC, but we accept requests from farther distances. Custom quotes are provided based on your location.

14. Are my items and information secure?

Yes, we follow strict confidentiality protocols and adhere to USPAP standards.

15. How often should I reappraise my items?

We recommend reappraisals every two to three years to ensure your report reflects current market values.

16. Do you provide appraisals for items in all conditions?

Yes, we appraise items in all conditions, including damaged or incomplete pieces.

17. What is your cancellation or rescheduling policy?

Cancellations or reschedules require 24 hours' notice for a full refund. Rescheduling is subject to availability.

18. Do you offer group appointments?

Yes, group appointments for families or estates can be arranged. Please notify us in advance.

19. What happens if my item requires specialized expertise?

We can refer you to specialists in our trusted network and coordinate the next steps as needed.

20. Should I trust free appraisals or online prices?

Free appraisals and online prices often lack the accuracy needed for insurance or legal purposes. Our appraisals involve thorough research and expert analysis.

21. What can I do with the appraisal report?

It can be used for insurance claims, estate planning, resale, asset division, donations, and more.

22. What if my question isn’t answered here?

For further inquiries, please feel free to contact us directly.